Would you like to see what our customer think of us then take a look below at the original and unedited comments. They are exactly as we received them.. nothing changed or altered, not even the spelling mistakes. If you would like to leave your comments on how we have done (good or not so good) please use the link above.
Nothing seems too much trouble. I use your service to host a secure payment form for one of my client's web sites. The advice and support I received in setting this up was most helpful. I am very happy with the services you offer and have recommended you to others.
I found 123connect to be not only very competent but, just as importantly, easy to talk to. I was very happy with the results of their service and look forward to ongoing business with them
The people at 123connect give the best support to all who host with them. You're dealing with people not machines. My only problem is the lack of support for streaming audio, which is a problem for the many sites that would use that tool to promote their web pages
It is difficult in under fifty words to express one's feelings and experiences of a service that exels and far exceeds anything I have previously known, I make no apology then if I exceed that limit. Not only is your customer service excellent, it is backed up with solid technical knowledge and experience and combined with a calm and humourous manner to make dealing with you a real joy. I have found, (me being a computer cretin) that I was shown great patience and understanding by you when trying to cope with the new terms and jargon.
Whilst transferring my site to you from Business Serve, I needed to contact you several times to make the process as quick as possible and must congratulate you on your promptness and efficiency. I phoned and e-mailed on various occasions well out of office hours and had almost instant replies which was excellent.
After having only dealt with you for a couple of weeks I was very impressed with the attention to customer satisfaction and support, in addition to the end result: a website which I was immediately happy with. It was particularly refreshing to deal with a company which could translate my own ideas into a professional site quickly and efficiently.
Absolutly marvelous, top banana ...need i say more?
I have been very happy with the quick response time and the efficiency with which my queries have been solved.
My previous experience with a web company that I won't divulge...ok, it's the Web Design Centre in Liphook, was absolutely disasterous. After 9 months of utter frustration with their ineptitude, I asked Jeff Collins of 123 connect, to take over the hosting and search engine submissions for my company. Not only did he gain my confidence that he had the knowledge and capability to do the job, his level of committment to my company absolutely amazed me. A lot of companies claim they understand the intricacies of the web, but in actuality, few do. I feel very fortunate to have found someone who does. (Sorry, that's a few more than 50, but I'm a rebel.)
Customer service is excellent. When we originally moved our website to 123Connect we had some technical problems and I emailed their helpdesk late on a Sunday evening expecting a reply the next day. Jeff Collins replied that same evening with a solution to our problems and helped us get our website online ready for business on Monday morning