Would you like to see what our customer think of us then take a look below at the original and unedited comments. They are exactly as we received them.. nothing changed or altered, not even the spelling mistakes. If you would like to leave your comments on how we have done (good or not so good) please use the link above.
What amazingly helpful service - I'm completely non-IT literate but with Jeff's help (lots of it) we have made the change to 123Connect, got everything working and look forward to a long professional relationship.
After 10 years of unbelievably poor service, I was advised to try 123 connect. Grudgingly I did and had all my sites moved over to their servers. I SHOULD HAVE DONE IT YEARS AGO!! Not only do they publish their telephone number on their site, they actually answer it too. A rare thing for most companies I can assure you) but better still, the level of service is second to none and if they say they will call you back, they do. My sites now run faster and I have less down time as problems are solved there and then. Thanks a million 123.
Have dealt with Jeff back in the Nicnames days,excellent service, never had any downtime...and if so I have never noticed it! thanks for helping me out, its been the best move i could have made
The text under your banner says it all - 'just good old fashioned customer services' Having transferred our hosting over to 123connect only 2 weeks ago, we can already say that the level of service and the prompt replies we have had have been second to none. Personnaly, as a person who has VERY limited knowledge of web hosting and all things relating to the big World Wide Web, I couldn't have picked a better company to assist us in Promoting First Rate Training. 123connect just explain things to us in lay-person terms - which is what we really want. Will definitely recommend you to anyone that asks.
Quick response to any query. Very personal and friendly interaction. Seem to be available at all hours....Do they NEVER sleep?
Jeff - Thanks for making the task of developing 2 Company Websites without any previous experience a whole lot easier! I struggled with Database connection, but with your combination of Advanced Web Design Knowledge and Cheeky Jokes, our websites are up and running. A Great Guy, Great Customer Service and Great Attention to Detail. Whatever they are paying you, it's not enough! - I shall be looking for new ways to improve our Websites, just so that we can have a chat !! Thanks again,
thought learning to get this database to work on a web page was going to do my head in. I had some initial problems and thought I was lost. Then I contacted you and you put my files right and contacted me straight away. (I may never have found out my mistake if it wasn't for you) So a big big thanks. I have successfully connected to my database in jig and I am free to continue with my study. P.S You have been so prompt and helpful if you want to publish this reference anywhere please feel free. But I guess you must hear this all the time when your this good.
Thanks for all your support - without it we wouldn't be here now! We are very happy with the service you provide and will continue to recommend your service to anyone who talks about anything web related.
After dealing with a very large web design company, and being charged an absolute fortune for a standard 5 page web site, that took nearly a month to build, I was recommended to 123Connect. Well, what can I say! 3 brilliant web sites later, unbeleivable customer service (night or day)Jeff and his team are unbeatable. As long as you can put up with Jeffs' jokes, you will not find a better caring & proffesional company in the UK today. I wish you and your team, Jeff, all of the success in the world, as you certainly work hard for it.
The only reason its not ten out of ten is that they don't include a free RollsRoyce with every purchase :-) Very quick, helpful & friendly advice and support which continues AFTER you've handed over your money unlike some (shame on you fasthosts.co.uk). Plus good value too.
Exceptional service. A truly friendly and highly efficient web provider with customer service that truly surpasses any other company I have used before. Nice one Jeff.
A really excellent company with customer care right at the top of their agenda! No problem seems to be too difficult or awkward for Jeff and his team to resolve. Without doubt, 123Connect is a web hosting company par excellence.
We contact 50 to 60 companies on the net each year and 123connect are the most responsive. They always provide solutions for any problem that may incur in realtime on the phone. You will never recieve a better service anywhere on this planet
Real functionality, real people, real customer service. Why go anywhere else. A big thanks to Jeff and the team for making painless what other companies find such a effort.
Wonderful communication and speedy, clear, helpful responses. 123connect's customer service is sublime, and I riotously recommend them.
Very efficient. Very friendly. Very accessible. Been with them for years. No problems
A BIG THANKYOU 123connect!!! Jeff and his team offer the finest customer support on this planet, and their products are the very best available. I wish you ever success, and shall spread the word about 123connect at ever opportunity.
Simply the best! Congratulations all at 123 for the superb level of service that you give as standard. Ever helpful & ever polite. I'll be back!
As an application developer I have tried many hosting companies in order to find appropriate, reliable and well supported hosting for my clients. Since I first tried 123connect I have not looked back and now all my clients end up here. Fast and reliable, plus the bonus of the best customer support known to mankind. 123connect is the best choice for professionals and enthuiasts alike. A pleasure to do business with a company that values it's customers in this age of telephone contact centres and automated responses. Outstanding
You will have look really hard and long to find a product and associated support quality as good as this .. well done 123 you are making my business life much more enjoyable ..